Payment Methods & Insurance


Cash and checks are not accepted at practice locations.  All major debit and credit cards are accepted and a debit or credit card must be on file before services are rendered.

 Insurances Accepted:

  • Medicaid
  • BCBS of Alabama
  • New Directions EPS policies
  • United Health/Optum
  •  American Behavioral
  •  ESPYR
  • Megellan
  • AllKids

EAP Policies Accepted:

American Behavioral, ESPYR, Megellan, ComPsych

*It is the client’s responsibility to verify insurance coverage prior to establishing counseling services. We will assist you in verifying your coverage but can not guarantee that your services will be covered by the insurance provided.*

 Reduced Fee:

Crossroads to Pathways Counseling offers a limited number of reduced fee sessions to clients to be provided by provisional licensed clinical therapists.
Failure to attend your scheduled therapy appointment, without notification to reschedule or cancel will result in a charge reflecting a fee of $50.00.  Failure to cancel or reschedule your therapy appointment with less than a 24 hour notice will result in a $50.00 inconvenience fee. Please give us a call within 24 hours to cancel or reschedule your therapy appointment to avoid any fees.

Cancellation Policy

Please contact our office today regarding current rates.