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Payment Methods & Insurance

Cash and checks are not accepted at practice locations.  All major debit and credit cards are accepted and a debit or credit card must be on file before services are rendered.

 Insurances Accepted:

  • Children's Medicaid (Referral Required)
  • BCBS of Alabama
  • New Directions EPS policies
  • AllKids
  • Behavior Health Systems
  • Compsych EAP
  • Lyra
  • Medicare
  • United Healthcare/Optum
  • You must leave a card on file for any balances that is not paid by your insurance. (See Informed Consent). Unpaid balances are subject to being sent to collection agencies for payment after 30 days. 
Blooming Garden

Private Pay

Private pay ranges from $100to $150 per session. We accept payment through the secure client portal and we accept Visa, Mastercard, Amex, and  Venmo. We do not accept cash payments in the office. 

 Reduced Fee:

Crossroads to Pathways Counseling offers a limited number of reduced fee sessions to clients to be provided by provisional licensed clinical therapists.
Image by Kacper Kowal
Flower Field
Failure to attend your scheduled therapy appointment, without notification to reschedule or cancel will result in a charge reflecting a fee of $100.  Failure to cancel or reschedule your therapy appointment with less than a 24 hour notice will result in a $100 late cancellation/ No show fee. Please see late cancellation/ no show policy through your client portal for additional information. All No show appointments will be charged the $100 fee.

Cancellation Policy

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